Employment Success Is Related to Developing Interpersonal Skills
The need for communication lies in the differences in people’s opinions, people hold different ideas and beliefs which leads to the necessity to communicate those in order to reach a final desired and agreed upon outcome. People in the workplace need to be alert to their surroundings and most importantly their colleague. The topic of communication covers a wide variety of sub topics, in this section I will cover a few which fall closer to personal skills and building a relationship or rapport.
According to Burns (1978), transactional leadership originates from more traditional views of workers and organizations, emphasizing the leader’s position of power to use followers for task completion. Relationship Theories also called transformational theories focus upon the associations created among leaders and followers. Transformational leaders inspire and encourage people by helping group members see the significance and superiority of the task. Focused on the performance of group members these leaders in addition wish for each individual to accomplish his or her potential.
The attributes are based on the ability of the person to interact with others around them. Productivity of an organisation’s workforce is enhanced when the employees have good interpersonal skills. The reason is that they are able to work as a team towards the achievement of the firm’s goals. Good interpersonal skills help the individual to adopt a positive attitude and outlook in their day-to-day activities. The attitude reflects in their output in the workplace. Black and Lois (2008, p. 18) support the opinion that interpersonal skills cannot be taught in a classroom. However, Anderson (2010, p. 58) argues that these capabilities can be acquired in life depending on an individual’s personal characteristics.
Effective interpersonal skills can help you during the job interview process and can have a positive impact on your career advancement.
Anderson, B 2010, ‘Project leadership and the art of managing relationship’, T+D, vol. 64 no. 3, p. 58.
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Janasz, S, Dowd, K & Schneider, B 2014, Interpersonal skills in organisations, McGraw-Hill Irwin, London.
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