The Impact of Crew Resource Management (CRM) on Aviation Safety
This paper will attempt to present the concept of crew resource management (CRM) and its impact on aviation safety in modern commercial and military aviation.
In 1980, United Airlines formally instituted a training program that came to be known as Crew Resource Management (CRM) which was aimed at equipping the whole cabin crew, including pilots, flight attendants, mechanics, dispatchers, and others with personal and interpersonal skill to handle flights with safety. CRM mainly emphasizes on the principles and concept of improving crew performance and flight safety. Although it has been criticized by some people in the sense that there has been accidents attributed to human errors despite its existence for more than three decades, it has generally been acknowledged that CRM cannot solve all the problems related to human errors but it goes an extra mile to equip pilots and cabin crew members with important safety measures they need to observe during a flight. It is a not a panacea of aircraft accidents but it can make a huge impact on mitigation human related aircraft accidents.
The training helps workers in control rooms and emergency command centers avoid making operational errors that may lead to accidents.
But in a situation where a pilot may not feel confident in his ability to fly due to fatigue, regardless of the schedules, one should not fly. This is to avoid putting the lives of many people at jeopardy including the legacy or image of the company on the spot in the event of an accident.
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