What Other Information Suggests That John Hopkins Medical Center Makes an Effort to Generate Positive Emotions for Employees?
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Although these various individuals and organizations are generally referred to collectively as “the health care delivery system,” the phrase suggests an order, integration, and accountability that do not exist.
Redonda Miller (JHH President), and Dr. Richard Bennett (JHBMC President), and involved the contributions of over 1,460 individuals through direct interviews, surveys, and focus groups. Key stakeholder groups included, but were not limited to, community residents, members of faith-based organizations, neighborhood association leaders, health professionals, Johns Hopkins Medicine leadership, and other experts, both internal and external to Johns Hopkins.
Amalberti R, Auroy Y, Berwick D, et al: Five system barriers to achieving ultrasafe health care. Ann Intern Med 142:756-764, 2005
Wu AW, Pronovost P, Morlock L: ICU incident reporting systems. J Crit Care 17:86-94, 2002
Billings CE: The NASA Aviation Safety Reporting System: Lessons learned from voluntary incident reporting, in Proceedings of Enhancing Patient Safety and Reducing Errors in Health Care. Chicago, IL, National Patient Safety Foundation, 1999, 97-100
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