Services in supportive housing are flexible and primarily focused on the outcome of housing stability, often delivered by case managers and/or inter‐disciplinary teams, and may include services to address mental health, substance abuse, health, and employment needs.
They included families headed by younger women, young single adults, and a high percentage were minorities. They were not confined to a single neighborhood and did not seek shelter on skid row or in single-room occupancies, which were largely converted to other purposes, but instead stayed on the street and in new shelters that were opened to give people an alternative to sleeping on the street. While social isolation continued to be seen as part of the problem, this changing face of homelessness required new explanations, including a lack of affordable housing, unemployment, and gaps in disability insurance and public assistance coverage.
The new agency was renamed National Alliance to End Homelessness (NAEH). Various agencies declared their intentions to end homelessness. Bush announced that his government was committed to end the problem. In 2003, the Interagency Council designed two plans that could end homelessness. The first one was Ending Chronic Homelessness through Employment and Housing. The program aimed at offering jobs and houses to the poor.
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