Building a Positive Human Factors Culture by Considering Team Performance in Aviation
It is universally agreed that 80 percent of maintenance errors involve human factors.
However, the cognitive ability of the personnel varies greatly across different positions. For example, non-radar oceanic control position, radar (en route control position) radar (approach/departure control position) and non-radar (tower control position). These different positions involve different tasks and the personnel also require diverse knowledge and cognitive ability. Various events and activities are involved in the air traffic controller. For example, the air traffic controllers are involved in various external events and activities such as studying and understanding weather patterns, air traffic, serviceability of equipments and unexpected events such as emergencies. Air traffic controllers are in various cases required to make decisions under pressure, which is an essential skill. However, the majority of decisions made by air traffic controllers are dependent on a large repertoire of a well analyzed and organized situational awareness and information from long term memory (D-Malone, 2011).
Harris, D., & Muir, H. C. (2005). Contemporary Issues In Human Factors And Aviation Safety. New York: Ashgate Publishing, Ltd.
Mark, R. P. (2008, January 11). Cockpit Automation is Still Very Much a Work in Progress.